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If you have problems uploading certain pictures, it may be that they are in a format which the program does not recognize. You can try opening the picture in the file manager's preview function then save it as a JPEG before trying to upload it once more.

Inheriting Images

Excerpt
nameInheriting Images

When adding Images to Items and Templates, there are certain restrictions on when they will automatically inherit to occurrences and template derivations. The table below explains when images will be inherited or can be added:

Images for Items and Derived Templates

Item Occurrences

Child Items

Derived Templates

Images automatically inherited

✖️

Images are not inherited as multiple occurrences can exist and are likely to be unique. For example, at the occurrence level you may want to show a picture of a chair with each occurrence having a different color.

✔️

Images are inherited because a child item becomes a unique item. Child items maintain a connection to the parent item.

✔️

Images are inherited as a derived template maintains a connection to the original template

Images automatically inherited can be deleted

N/A

✖️

✖️

New Images can be added

✔️

✔️

✔️