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If you have problems uploading certain pictures, it may be that they are in a format which the program does not recognize. You can try opening the picture in the file manager's preview function then save it as a JPEG before trying to upload it once more. Test.
Inheriting Images and Documents
When adding Images to Items and Templates, there are certain restrictions on when they will automatically inherit to occurrences and template derivations. The table below explains when images and documents will be inherited or can be added:
Images for Items
Occurrences | Children | |
|---|---|---|
Images automatically inherited from Item | ✖️ Images are not inherited as multiple occurrences can exist and are likely to be unique. For example, at the occurrence level you may want to show a picture of a chair with each occurrence having a different color. | ✔️ Images are inherited as a child item is a single item. Child items maintain a connection to the parent item. |
Images automatically inherited from item can be deleted | N/A | ✖️ |
New Images can be added | ✔️ | ✔️ |
Documents for Items
Occurrences | Children | |
|---|---|---|
Documents automatically inherited from Item | ✔️ Documents are inherited as they are less likely to vary significantly between occurrences. For example, a PDF of a chair spec will apply to the item as well as all occurrences. | ✖️ Documents are not inherited as children are separate items and can be different from the parent. For example, a PDF spec for a a chair may be uploaded to the parent item, whereas the PDF spec for a child item is a version of the chair with arms that is a separate document. |
Documents automatically inherited from item can be deleted | ✖️ | N/A |
New Documents can be added | ✔️ | ✔️ |
Derived Templates
Images | Documents | |
|---|---|---|
Attachments are inherited from original template | ✔️ | ✔️ |
Attachments automatically inherited can be deleted | ✖️ | ✖️ |
New attachments can be added (order cannot be changed) | ✔️ | ✔️ |